Privacy Policy

Privacy Policy

Concusto Co., Ltd. ("we", "us", or "the Company") is committed to protecting personal information in compliance with applicable laws and regulations. This policy outlines how we handle your data.

1. Definition of Personal Information

In this policy, "personal information" refers to information about a living individual that can identify the specific person by name, email address, or other descriptors, or that contains individual identification codes, as defined by Japan's Act on the Protection of Personal Information ("APPI").

2. Collection of Personal Information

We collect personal information through lawful and fair means in the following circumstances:

  • Inquiries submitted through our contact form
  • Information provided in connection with service agreements and transactions
  • Applicant information provided during our recruitment process
  • Registrations for seminars, events, and similar activities

3. Purpose of Use

We use collected personal information within the scope of the following purposes:

  • Responding to inquiries and communicating with you
  • Providing, operating, and improving our services
  • Fulfilling contractual obligations and related administrative procedures
  • Communications and procedures related to recruitment
  • Providing information about seminars, events, and similar activities
  • Sharing information about our services
  • Compliance with applicable laws and regulations

4. Disclosure to Third Parties

We will not provide personal information to third parties without the individual's consent, except in the following cases:

  • When required by law
  • When necessary to protect life, body, or property and obtaining consent is difficult
  • When especially necessary for public health or the sound development of children and obtaining consent is difficult
  • When cooperating with a national or local government body in executing legally mandated duties

5. Security Measures

We implement necessary and appropriate measures to prevent the leakage, loss, or damage of personal information. We also exercise necessary and appropriate supervision over employees and contractors who handle personal information.

6. Disclosure, Correction, and Deletion

When an individual requests disclosure, correction, addition, deletion, cessation of use, or cessation of third-party provision of their personal information, we will verify the individual's identity and respond without delay in accordance with APPI and other applicable laws.

7. Cookies and Analytics

Our website may use cookies and analytics tools to understand usage patterns and improve our services. These tools do not collect personally identifiable information. You may configure your browser settings to refuse cookies.

8. Changes to This Policy

We may revise this policy from time to time in response to changes in laws, regulations, or our services. Any revised policy shall take effect upon publication on our website.

9. Contact

For inquiries regarding this policy, please contact us at:

Concusto Co., Ltd.
Mitsuhashi Bldg. 3F, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
Email: contact@concusto.com

Established: September 1, 2025
Last revised: April 12, 2026
Concusto Co., Ltd.
Ryutaro Akiyama, President & CEO